Effective Date: 16-03-2025
Welcome to Jyoti Electricals Services (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern the use of services made available on or through https://supremepro.co.in (the “Website”). By using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. Services
(a) Jyoti Electricals Services provides electrical repair, maintenance, and installation services for residential and commercial spaces.
(b) We strive to ensure the highest quality of service, but service completion may depend on factors beyond our control, such as equipment availability and power supply.
(c) The services offered on the Website are for personal and commercial use. Unauthorized use of our services for illegal activities is strictly prohibited.
(d) Jyoti Electricals Services may send notifications, SMS, or emails regarding service bookings, updates, promotions, or other information. You can opt out of promotional messages by contacting info@jyotielectricals.net.
2. Account Creation
(a) To book our services, you may be required to create an account by providing personal details such as name, phone number, and email.
(b) You must ensure that all information provided is accurate. If any information is incorrect or outdated, you should update it immediately.
(c) You are responsible for maintaining the confidentiality of your account and for all activities carried out under your account.
(d) Jyoti Electricals Services will not be liable for any unauthorized access to your account.
3. Pricing, Payments & Cancellations
(a) Pricing for services is listed on the Website and may change without prior notice.
(b) Payments can be made via online payment methods, UPI, credit/debit cards, or cash.
(c) Service bookings can be canceled before confirmation at no charge. However, cancellations after confirmation may be subject to a cancellation fee.
(d) If a booked service is canceled due to unforeseen circumstances from our end, a full refund (if applicable) will be processed.
4. Customer Conduct
(a) Customers must treat our service professionals with respect and ensure a safe working environment for them.
(b) Any abuse, harassment, or inappropriate behavior towards our staff may result in service denial and legal action.
(c) Customers must provide accurate details about the nature of the service required to avoid delays and miscommunication.
5. Limitation of Liability
(a) We strive to provide quality services but are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
(b) We do not guarantee uninterrupted or error-free service due to factors such as weather conditions, power failures, or supplier delays.
(c) Any damage caused to customer property due to service professional negligence must be reported within 24 hours for resolution.
6. Intellectual Property
(a) All content on the Website, including text, logos, and images, is owned by Jyoti Electricals Services and cannot be copied, reproduced, or distributed without our permission.
(b) Any unauthorized use of our trademarks or brand identity is strictly prohibited.
7. Privacy Policy
(a) Your personal information is collected only for service-related purposes and will not be shared with third parties without consent.
(b) Our full Privacy Policy can be found on our Website.
8. Governing Law & Dispute Resolution
(a) These Terms are governed by the laws of India.
(b) Any disputes arising from these Terms will be subject to the jurisdiction of the courts in pune.
(c) Disputes will first be attempted to be resolved amicably; if unsuccessful, they will be subject to legal proceedings.
9. Changes to Terms & Conditions
(a) We may update these Terms periodically. Continued use of our services after changes are posted implies acceptance of the updated Terms.
(b) Customers are encouraged to review these Terms regularly.
10. Contact Us
For any inquiries, complaints, or concerns, please contact us at:
📧 Email: info@jyotielectricals.net
🌐 Website: https://supremepro.co.in
By using our services, you acknowledge that you have read and understood these Terms and agree to abide by them. Thank you for choosing Jyoti Electricals Services!